You can connect one-on-one with an electronics expert through JustAnswer , an Android Authority partner. Is your messaging app no working? Try these fixes Staying in touch isn't easy without your messaging app! How To By John Callaham. Outages and reception While very uncommon, there is a chance your carrier network is having an outage.
More: Common Android issues and how to fix them Restart the phone This is a very common troubleshooting tip. Check your mobile plan. Also read: The best phone plans for every type of user Clear the cache and data Cache data is good for keeping your device snappy.
How to clear cache and data on Android: Open the Settings app. Go into Apps. Find the Messages app under See all apps. Hit Clear Cache. You can also select Clear storage for a clean start. More: How to get mobile data working again Did you recently install any new apps? Reset the network settings. How to reset network settings: Open the Settings app. Select System. Go into Reset options. Tap on Reset settings.
Factory reset your phone This is an extreme measure, but it fixes most issues, and it might get your messaging app back in working order. How to factory reset your Android phone: Open the Settings app. Hit Erase all data factory reset. Asked 7 years, 8 months ago. Active 5 years, 11 months ago. Viewed k times. When people send me text messages with a picture attached, I receive the message but it says something like this, with a "download" button: Message size: 1KB Expires: AM, Mar 12 [Download] When I press the download button, it changes to the text "Downloading" for a moment, and then it changes back to the download button and nothing else happens.
I'm pretty stumped. Update 2: Suggestion to check APN settings. Improve this question. JohnD JohnD 1 1 gold badge 1 1 silver badge 6 6 bronze badges. Try opening the "Downloads" app, or use a file explorer to look at various folders on the phone.
It may be that the message app you use simply stores it in a folder and expects you to handle it afterwards. StephenSchrauger - thanks, I went to the downloads app. There are 2 tabs: "internet downloads" and "other downloads" but there is nothing under either of them.
Is this where SMS downloads are stored? No, that's just where downloads go to. Do you have a data plan at all? Can you e. Messages with pictures attached are MMS, and require an Internet connection, and often a specifically configured APN provider specific, so you might need to contact your carrier. Yes I have a data plan, I can browse the web, do Google hangouts, and so forth. Everything else seems to work except this.
I will have to read about APN, not sure what that is. Izzy is mostly right. This is largely a case of incorrect APN settings. Now open the messaging app which was earlier showing error and now you will see the messages downloading. Once this whole procedure is done, the new messages that you will receive will have no issue in them. Also, make sure that the signals of your phone are strong so that the messages do not become unavailable.
It will not delete the old messages. Your email address will not be published. The steps required to perform to clear the cache of the android phone is stated below.
First, you have to search for the settings of your android phone where you are facing this issue. Later choose the app of which you want to clear the data. Click on it and clear the cache of your android phone.
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